Unlimited WP FAQs
Find the most commonly asked questions about the Unlimited WP Package on this page, whats included, how long does support take, does it include features? All great questions.
What is included in the Unlimited WP Package?
The Unlimited WP Package includes unlimited support tickets, WordPress core updates, plugin and theme updates, daily automated backups, malware scanning and removal, firewall management, image optimization, performance monitoring, database optimization, and SEO adjustments. It also covers content updates, code minification, browser caching, and security patching.
What does “unlimited tickets” mean?
Unlimited tickets mean you can submit as many requests as needed for website updates, fixes, or optimizations. Whether you want to change content, troubleshoot issues, or improve site performance, we handle it all with no extra costs.
What is Excluded in the WP Unlimited Package?
Web Design, SEO Campaign, PPC Campaign, Custom Programming, AWS Setup, Domain Migration, Email Setup — also please note, the package is only for one website!
How many websites can you maintain for my business for the $1500 package?
One Website for one Unlimited WP Package
Can you maintain my ecommerce website for me?
It depends, please send us an inquiry. We can maintain ecommerce website with up to 10 products.
How does the package ensure my website stays secure?
We perform regular malware scans, apply security patches, update plugins and themes, and configure firewalls to block unauthorized access. Daily backups ensure your data is safe and can be restored quickly if needed.
Will this package improve my website’s speed?
Yes, speed optimization is a core part of the package. We implement techniques like image compression, lazy loading, code minification, caching, and CDN integration to ensure fast loading times and peak performance.
Does this package include SEO features and optimization?
Pls note that the Unlimited WP package does not include an SEO Consultant but our developers are trained with SEO in mind. Our team ensures that all updates are SEO-friendly. We optimize content, improve page speed, and implement best practices to enhance your website’s search engine visibility.
Is there a limit to how much work you will do each month?
No, there are no limits. As part of the Unlimited WP Package, you can submit an unlimited number of requests, and we’ll work on them as quickly as possible.
How are backups handled?
We perform daily automated backups of your website, including all files and databases. Backups are stored securely and can be restored immediately in case of any issues.
Can this package support my marketing team?
Yes, we work closely with your marketing team to align website updates with your campaigns and goals, ensuring a cohesive and professional online presence.
Do you provide mobile responsiveness updates?
Yes, we ensure your website remains fully responsive across all devices, making it user-friendly on mobile, tablet, and desktop.
Is this package suitable for e-commerce websites?
Absolutely but we have a limit of the number of products for e-commerce websites. If you are an ecommerce website owner, please make sure you contact us prior to signing up. The Unlimited WP Package supports all types of WordPress websites, including e-commerce sites, ensuring they remain secure, fast, and optimized for sales and customer satisfaction.
What if I need new features or integrations?
While the package does not include custom code programming or new plugin integration, we can advise you on the best options for your requirements and implement approved changes through unlimited tickets.
How quickly are updates and fixes completed?
We prioritize real-time updates and aim to resolve all tickets as efficiently as possible. The turnaround time depends on the complexity of the request, but most tasks are handled within 24-72 hours. Pls note that we do now work on the weekends so ticket received late on Fridays will not be addressed until the following Monday.
Can I cancel the package anytime?
We, have a six-month commitment for the Unlimited WP package.
What makes this package cost-effective compared to hiring developers?
With the Unlimited WP Package, you gain access to a dedicated team of trained WordPress developers at a fraction of the cost of hiring full-time staff. You save on recruitment, training, benefits, and overhead costs while getting expert-level service.
How do I get started?
Sign up through our website, and our team will onboard you within 24 to 48 hours, conducting a full audit of your site and implementing necessary updates to kickstart the maintenance process.
If you have additional questions, feel free to reach out—our team is here to help!